How to Use the Sherman Lake’s Online Registration and Payments

What Services are Available Online?    
How to Register
Finding a Program
Browsing the Program List
How to Submit Payment
How to Submit the Registration 
How to Pay an Outstanding Program Balance 
Additional Notes and Contact Information

 

Before You Begin - What can be done online?

Our online system offers the following services for YMCA Members and Non-members alike

  1. Real-time Program Registration
  2. Make a payment towards a balance on an existing registered programs(s)


 

(1)        How to Register

 

You must be logged in to register. Click the login button to begin.

If you are already a Sherman Lake YMCA Facility member, there two options for logging in…

1.       First time user of the online registration system?

Type in:
First Name
Last Name
Generic First Time passcode (first initial, last initial, birth date)
Ex. Steven Jones with a birth date of January 9, 1975 would use the passcode: SJ010975

Note: The month, day, and year should each be represented by two digits.If you are logging in for a minor (under the age of 18), the parent/guardian should use the initials and birth date of the minor.

**First Name and last name will have to match exactly what is in our database. If your name is Stephen, but your name is Steve in our database you will need to login using the name Steve. Once you have successfully logged in, the next screen will list each member of your family that is linked together in our database. Click on the name of the person you wish to register for a program. This will take you to the program search screen, with that person's name and an email address at the top of the screen.

 

If we don't have your current e-mail address:

Click on the MY INFORMATION button at left.

Enter in your email address that you want all registration confirmations/receipts to go. 

 

You may also change your password on this screen, if you wish. Note your new password will be in a secured server…do not use strange characters or spaces in the password, and it IS case sensitive so remember whether something is capitalized or not.

Click on "Update Info" button.  You may update your email or password at anytime and as often as you need to.

A screen will come up showing you what information was updated. Click on CONTINUE to proceed back to the program search screen. 

 

2.       Returning to the online registration system, however forgot your password

Type in your email address and click on the FORGOT PASSWORD button. Fill out the Forgot your Password form.  Note: Your name will have to match exactly what our database holds, so if your name is Stephen and we have you in our database as Steve; it will not allow you to login.  If you are a member of the Sherman Lake YMCA, your membership ID card has your name printed exactly the same as we have in our database.

After receiving the e-mail containing your login information, then return to the Login page.  Enter in your last name and first name and the password you received in your email. 

Once you have entered your password, click on the LOG IN button or press Enter.

 

If you are not listed in our database:

1. Click Sign Me Up Now to begin
2. Complete information for yourself, spouse, child (ren), etc.

Membership Types

1.       AWAY membership – My child or our family belong to a YMCA other than Sherman Lake

 

2.       Non- Member/Program Membership – This program membership will add a small fee to each program selected.  If you live in the Sherman Lake YMCA area and would like to become a member, please call our office at 269-731-3000.

Note: this does not give you a facility membership to Sherman Lake YMCA.  Instead, it provides you with a program only membership that permits you to use the online registration system with non-member rates. 

 

Fill in the personal information requested.  All fields are required, including parent information if participants are under 18.  Make sure you follow all date and phone number entry formats listed next to each box.  Then click CONTINUE when finished. 

 

Enter information for each additional family member and click CONTINUE button

 

IMPORTANT:   When adding family members use the Add Name button after each addition, otherwise the name will not appear as a family member.   It is also important that you add all the participants that you would like to eventually select a program.   Once the process is completed, you can no longer add family members from the website.   You will have to log in again only adding the new family member.  Please call the office at 269-731-3000 to get the family linked to your household.

 

Click CONTINUE to return to the Program Search screen

 

You can now search and register for a program…

 

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(2)        Finding a Program

Once you have logged on you may search using any combination of criteria

 

Program Begin Date:  A list of available programs during a specific time period (month and year).  You may enter the same month in both blanks or you may enter a range of months.  These dates refer to when the program starts which might be different month and year as to when registration takes place.  

 

Program Category:  You may search based on specific program categories from a drop-down list. Samples are listed below:
                Day Camp    ·   Resident Camp ·   Family Camp
·   Aquatics/Swim Lessons ·   Fitness Programs

 

Dates:  Use the Month and Year range to select programs during a certain span of time, i.e. June, 2009 to July, 2009

When you have entered in all the criteria, click on the orange SEARCH button to begin your search.

 

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(3)        Browsing the Program List

 

Once you have selected all of your criteria using the "Program Category" selections, you will see a list of programs with the following information:

·         A brief description of the program including grades (in the liability waiver, please enter the grade the family member will be entering in the fall)

·         The program fee for YMCA members, AWAY members, and non-members

·         The date(s) that the program begins and ends 

·         The time(s) the program begins and ends

·         The day(s) the program is held

·         How many slots still remain open

·         If there are no slots available the number of people on the waiting list

·         Last but not least, the orange block with a check box is where you click to select that program.  You may check as many programs as you wish to register for all of them at once. If the button is blue and says “browse only”, you need to login before you can chose a program or the program registration has either expired or not yet begun.  Just click either the LOG IN button or the ADD MEMBER button at the top left side of the page.

 

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(4)        Payment Information

 

Once you have selected the program you want to register for you enter your credit card information.

·         You must first enter your credit card information, exactly as it appears on your credit card. Click on "Continue".

·         You will now see the cost of the program and your credit card info…if you choose:

·         "Add to Cart" it will total the programs and allow you to "Continue" adding on more programs

·         REGISTER to complete the registration process

·         Delete the program you just registered for

·         Back or Logoff to stop registration completely 

·         If you choose “Add to Cart,” you can then continue to register another family member on your account by selecting “Back.” This allows you to register the whole family in one shopping trip. You will not have to login or enter your credit card information more than once a trip.

 

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(5)        Submit Registration

 

Once you are sure that you want to register for all the programs selected:

 

Click on REGISTER, you will complete the registration process and receive a confirmation on your screen for printing and you can choose to have it emailed to you for future reference.  Your credit card will be charged the Total that appears on the confirmation receipt.

 

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(6)        Paying an Outstanding Program Balance

 

·         Click on PROGRAMS/BALANCES to see a list of all programs you have registered.

·         Click on BALANCE DUE for the program(s) you wish to make payment(s).

·         Click ADD TO CART to pay the full amount due or change the amount first to make a partial payment.

 

 

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(7)        Additional Notes/Contact Us

 

Your registration will immediately update to our database at the Business Office computers and be logged for the day.

Once you have completed the on-line registration process, you are enrolled in the program selected.

 

If you need to make any changes after you have confirmed your registration you will have to contact us:

 

Camp Programs- Email registrar@ymcasl.org or call 269-731-3000

Membership Programs- Email memberservices@ymcasl.org or call 269-731-3045

 

 

If you have a question about your login, password or registration procedures you may Email:   JackieM@ymcasl.org or   Kathysimpson@ymcasl.org  and your question will be responded to within the next business day. 

 

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